7 Criteria of Top HR Consulting Firm Suitable for Your Business

April 12, 20213:26 pm512 views
7 Criteria of Top HR Consulting Firm Suitable for Your Business
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Your business is growing tremendously, and you feel great about it. But as time goes by, you find your mailbox and desk cluttered with more paperwork. You also have less time to manage your employees or prepare programmes to ensure their wellbeing. At this rate, you need to contact an HR consultant firm. 

Why should you call a consulting firm? 

To ensure that your growing company stays abreast of regulatory changes, HR consulting firms can help you review existing policies and practices, allowing the company to stay compliant. Consultants might also recommend any changes needed to ensure full compliance with labour and safety laws. HR consultants can take over, streamline, and improve processes, such as payroll, employee time, attendance tracking, and more.

Providing training and development, supporting recruitment and administration of benefits programs, and creating employee handbooks are also the duty of HR consultants. They help provide all the services of a full in-house HR team without an ongoing expense. As a result, getting help from consulting professionals will help improve employee morale, productivity, which in turn, improves the business’ return on investment. 

See also: Compensations & Benefits Employees will Receive in 2021

Exploring top HR consulting firms 

HR consultants can bring about immense advantages to their clients, so it is critical for leaders to choose the right consulting firm that is suitable for the business to build an aligned collaboration. Let’s take a look at these criteria of the best HR consulting firm: 

1. Experience 

First and foremost thing to look for in an HR consulting firm is their experience in handling clients and difficult situations. When HR consultants have outstanding and relevant experience and expertise in the corporate domain, it is likely that they already have an in-depth knowledge of the required job profiles. HR consultants also need to possess mental strengths to handle everyday pressure of deliverables as well as the competency of balancing capabilities and capacities. 

Important point: More experience means better knowledge. But, you should also check on employed HR consultants in your selected firm directly rather than relying on their certification because certification is sometimes only proof of passing a test and does not display real knowledge. 

2. On-call availability 

HR consultants are needed and called upon for assistance when a business cannot solve business problems on its own. When doing research on which consulting firm you should collaborate with and they say “we are one call away”, make sure it is not just a buzzword. You can clarify that during an emergency. If you can get in touch with qualified HR consultants from them, not a customer service agent or an admin, then they really have good qualifications. 

Important point: Test if your HR consultant is available when needed by observing how quickly they revert to your after you get in touch with them. 

3. Industry reviews 

In the digital age, you can easily find products, services, and even industry review online. Examining reviews of previous clients of prospective HR consulting can give you a fair idea of how a firm functions and whether or not they are ideal for your company’s needs. 

Important point: Read reviews before you sign a contract to give you deep insight into your future consulting partner. 

4. Honesty

Honesty is an important factor when choosing a partner; but it might be difficult to ascertain initially. But references, reviews, and discussions with some of the consultants can help ensure that the firm is an honest one. You should look for an HR consulting firm that will tell you when you are wrong and not just a yes sayer. For example, if you are about to breach an employment law unknowingly, your HR consultants should point that out and help you find a solution. 

Important point: Do not hire a yes-sayer consultant if you want to boost your business and workforce internally. 

5. Updated on the latest trends 

Human resources domain is dynamic and there is always something new to learn. Due to these dynamic changes, you should ensure that your chosen HR consulting firm is adequately aware and updated about the latest trends and HR practices. Consulting firms that have no idea about the latest trends and best practices often end up offering outdated solutions for your problems; as consequences, your organisation might lag behind other companies and not scale as you wish. 

Important point: You should opt for an HR consulting firm that stays abreast with the latest updates and trends in the corporate sector. 

6. Focus 

Focus is a gateway to all thinking, perception, memory, learning, reasoning, problem-solving, and decision making. Without good focus, all aspects of one’s ability might suffer. This is why you should find a consulting firm that not only invested and focused on your business but also on your employees. When prospective HR consultants offer you advice on a problem, they should also be able to provide a risk of the course action and its benefits. 

Important point: Your HR consulting firm should have detailed focus and determination on both employees and your business. 

Questions to determine which HR consulting firm is right for you 

Upon finding an HR consulting firm that meets the criteria above, you need to do one last step before making a decision. Invite the firm’s higher management and consultants for a discussion before confirming your collaboration. Having a discussion with high-ups will give you more insights and situations to understand their thought process and to evaluate if they are truly suited for your organisation. 

Here are some leading questions you can use during the discussion: 

  • What HR services do you offer? 
  • What is your approach to HR? 
  • Is there a dedicated HR contact? 
  • What is the duration of the contract? 
  • What experience do you have working with your clients? 
  • Will there be any on-site assistance in case of major issues? 
  • What is the monetary demand of this firm? 

The answers to these questions will help you decide if the consulting firm in question is the right suit for you and can be a long-term profitable investment. 

Read also: Asia-Pacific’s Top 10 HR Consulting Firms in 2021