To boost employee engagement at Morgan Stanley, Brian Kelly, executive director of human resources IT at the financial services company plans to make a measurable difference by developing 30 new HR apps in two years.
Until now, the team has been on schedule with regards to app delivery. By the close of 2015, Kelly expects delivery of half of the apps which will help Morgan Stanley’s employees communicate with the bank’s human resources department at much ease and flexibility.
These apps will be developed by making most of the Salesforce’s Force.com Platform-as-a-Service offering and run-time environment.
Rewriting existing ageing applications and rebuilding the apps with modernised features, Kelly shares a sneak peek into the HR app development at Morgan Stanley. The prominent 3 apps of the 30 apps ambitious project will be as:
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The challenge for Morgan Stanley towards app development is to have the “look and feel” of Morgan Stanley. The apps should not just reflect on the bank’s branding but should also allow for excessive customisation as per employee requirements.
Say for example, in case of My Elections app, Kelly says: “It doesn’t look like a Force.com app. This is really important to us. We have some apps that we’re happy to build on Force.com right out of the box – an app might have five or ten users, it is fine, if it works, nobody says a word.”
“But if we’re going to deploy an application to our entire firm of 55,000 people, the applications must go through a very rigorous UX [user experience] analysis. We’ve actually employed an entire UX strategy for Force.com and we’re still working on it to make it more repeatable across different apps and make it part of our [development] cadence,” Kelly was quoted by Diginomica.
“Employee engagement is very important to us. If we’re going to be successful with Force.com, we’ve got to build applications that employees are going to want to adopt and use. I want them to be proud of the apps they use in their working lives.”
News source: diginomica.com
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