As we all know, building people-centred culture means to create a company culture that puts the interests of people you hire above everything else.
You might have managed to attract and fetch the best individuals from the talent pool, however making them stay with your company required efforts, understanding their work-life demands and placing it at the centre of a people development strategy. While the technology has evolved at faster rate than ever, how do you use technology as a part of your retention strategy?
Employees are not just mere workers who are paid to perform a particular function. More than that, employees are the soul of a company. If the soul is in good shape and well taken care of, then the company will be in good condition to grow too. Vice versa, if the soul is flawed, then the company’s condition will be affected as well.
Meanwhile, in the 21st century, the development of technology and information plays an important role in reshaping how employers engage and connect with their employees. Widespread use of online system, big data, SaaS, as well as HR tech software is a tangible evidence that technology has changed the face of human resource management.
As a frontline to deal with workforce issues, HR department needs to continue to innovate and find the best methods to create the best working experience for an employee by buidling an effective company culture.
See: Drawing Upon Cross-Cultural Perspectives to Employee Engagement
So how should HR practitioners harness technology to build people-centred culture? Here are some of the few ways you can use technology to construct one:
People-centred culture should begin even before someone officially becomes an employee in your organisation. As a leader, it is your responsibility to create an easy, fun, and not complicated recruitment process.
If you offer an online application feature, make sure that the system you create is time-effective and does not use confusing commands. When you have openings for several positions, one might want to apply for more than a job role. Instead of asking them to fill in the same information time and again, it would be more efficient if you could add a feature where they can create an account to deposit their resumes on your system. Thus, they can apply for jobs easily and do not have to deal with cumbersome processes.
Applications such as Workable will be a great help for this. Providing the candidates hiring a smoother experience, they will be more engaged with your company even before they are hired.
After the employees sign their contracts, what you need to do next is to welcome them with an onboarding program. Rather than relying on a thick company handbook to take them through company processes and policies, it will be wiser to guide them using online sources and personal training.
You can simplify the onboarding process by using a software system designed to provide integrated orientation and guidance about what should and should not be done within the company. Applications such as Quick Base and CakeHR could help for this process.
However, do not forget the human touch by giving them a mini tour around the office. Onboarding is an important process for new hires as it helps build their first impression of the company. Therefore, make sure that they get the best of it.
Training and development
Building people-centered culture is an ongoing practice. Training and development is something that must be scheduled by HR leaders to ensure that their human capital stays current with the latest business trends. Use a system that supports each employee to develop training, mentoring, and coaching. Applications such HRweb you can be used for this function.
Given the importance of human capital in supporting company growth, HR department should formulate a people-centred culture that puts employees first. However, successful implementation and dissemination of people-centred culture doesn’t happen overnight.
The process requires commitment, dedication, and support from all elements within the organisation. In a conducive work environment, employees will feel more motivated to move forward and grow. This will boost their morale, improve their engagements, as well as lead to better performance.
Read also: Driving Better Business Results by Tapping into People Potential