A study entitled “The Drive for the Digitally-enabled Workforce” revealed that office staff in Singapore are the most prepared in Asia Pacific to welcome the increasing digitalisation in the workplace.
Commissioned by Workday and IDC, the study found that more than two-thirds (68 percent) Singaporeans are confident with their knowledge and skillsets to thrive in digital economy. Majority employees (82 percent) also admit that they see better career prospects with the coming of the digital economy. Also in the top three of the most digitally ready are Australian and Malaysian staff, tied at 63 percent.
The study was based on a survey involving 1,400 employees in eight countries across the region, including Singapore, Australia, Hong Kong, Japan, New Zealand, Malaysia and Thailand. Respondents were taken from various backgrounds including start-ups, established enterprises, and various sized companies, across different genders a mix of 50 percent Millennials, 40 percent Generation X’ers and 10 percent Baby Boomers. Respondents were primarily professionals (36 percent), clerical workers (31 percent), service and sales workers (10 percent) and legislators and senior officials (7 percent).
According to the study, Singapore ranked second in the list of countries with high digitalisation awareness, as around three quarters (74 percent) respondents said they expect a significant impact of technology in the workplace. On the top list was Korea with 81 percent, Marketing Interactive reports.
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Commenting the findings, managing director of Workday Southeast Asia, Jasie Fon said, “Our research shows that Singapore’s efforts to prepare the country’s workforce for rising digitalisation, including the Smart Nation initiative are paying off. Singapore is clearly leading others in the region in digital preparedness.”
“While there is clear recognition among workers of the benefits of digitalisation, we also see that there is room for Singapore employers to be more proactive in engaging their employees for increased productivity,” added Fon.
However, despite the most digital ready, workers in Singapore are also the most likely to leave. The study suggested that they have the highest expected turnover rate in the region, where almost half respondents (46 percent) are likely to leave their current jobs within a year, followed by Malaysia (38 percent) and Australia (35 percent).
Among the ‘pull factors’ that attract Singaporean staff for switching jobs include better pay or rewards (26 percent), better career prospects (15 percent), as well as better work-life balance (13 percent). Meanwhile, the main ‘push factors’ that encourage them for moving on are lack of career prospects (16 percent), being underpaid (15 percent), and not enjoying the work they do (13 percent).
Further, the study also noted that nearly half Singaporean employees (49 percent) feel their managers are not actively engaging them about digitalisation to future-proof their careers. New Zealand was the highest at 61 percent, closely followed by Japan and Korea (tied at 60 percent). Additionally, one in two employees in Singapore see digitalisation as a threat to their jobs, one of the highest in the region, after Korea (62 percent) and Hong Kong (57 percent).
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