Seeking to lead the way in Singapore’s gig economy, on-demand jobs platform, MyWork Global recently announced the launch of its application mywork.

Optimised for both job seekers and businesses, the app includes a jobs bank of over 250 businesses with hourly rates and wages, reviews and ratings system with past records of job performance, a messaging feature for businesses to directly contact with the job seeker and a nudge feature where notifications can be sent to highly-rated job seekers to invite them to take up a gig.

Headquartered in Singapore, MyWork Global has grown to a team of 20, including seven full-timers. Businesses currently registered on the platform include Soi 55, Pets Station, The Prestige Planners Pte Ltd (Manulife Financial Advisers Pte Ltd), INQ, Monster Curry, Speech Academy Asia, Grain, F-17 Academy and a list of many more.

A member of the Singapore Centre of Social Enterprise (raiSE), MyWork Global offers heavily subsidised training to job seekers in partnership with its official training partner, Mendaki Sense, as part of its commitment to upskill the workforce in Singapore. The platform also works in partnership with NTUC U Live on training and advocacy initiatives, and is supported by the Singapore Malay Chamber of Commerce & Industry (SMCCI) and SME Centre on the same.

Founded by Rebecca Chiu, the app currently sees the highest demand from businesses in the Retail, Events, and Food & Beverage (F&B) sectors. A lawyer by practice, Rebecca, CEO of MyWork Global is also the founder of Soi 55, a trendy F&B concept café in Singapore. Rachael Chiu, COO of MyWork Global, previously worked at CapitaLand under the National HR Scholarship programme, as the first batch of recipients of the scholarship.

“There is clear potential for both job seekers and businesses to benefit from a liquid workforce. Lower fixed costs and better task allocation for businesses, and improved productivity, flexibility and satisfaction for job seekers,” said Rebecca Chiu.

“Transparency, efficiency and upskilling is at the heart of our business, with welfare of job seekers as the utmost priority. Over time, we envision MyWork to be the go-to on-demand jobs platform not only within our focus sectors, but also specialised occupations like photographers, writers, even designers and programmers.”

See: Singapore’s Rising Gig Economy Presents New Workforce Challenges

With this milestone come newer app developments in the pipeline comprising of auto generated pay-slips with the inclusion of employer CPF contribution calculations, as well as a record of the sum total of monthly payments. These additional features are a huge move towards embracing the fast-growing freelance, contract workforce, and are in line with existing Ministry of Manpower (MOM) and Central Provident Fund (CPF) policies.

“We believe that the way forward is in collaborating with associations and industry bodies to co-create the future of the gig economy, whose growth has been stifled by a traditional ecosystem. Long gone are the days when people turn to newspapers for job postings, and MyWork Global is all about reinventing the way jobs are sourced, structured and managed,” said Rachael Chiu.

Apart from helping businesses channel their resources on more strategic aspects of their operations, data amassed on the platform can also be translated into actionable market insights. Businesses will be able to stay competitive by adjusting their salary compensations according to current market wage rates.

The teething problem of the gig economy and a liquid workforce for businesses is primarily the reliability of job seekers, and Rebecca believes that MyWork’s ratings and reviews system allows for a sustainable and cost effective way to combat the issue.

“Businesses give job seekers a rating after every shift, which allows for immediate feedback on their performance. Businesses can also add a review when job seekers are given low ratings. Job seekers with lower ratings can subsequently improve their ratings by attending courses organized by MyWork and its partners. If job seekers do not show up for the gig, they are suspended from the platform.”

With a progressive approach to solve this issue, here’s hoping that businesses will continue to have a pleasant experience on the app. The MyWork app is available on the Apple App store, and on Google Play. Consumers are able to download the app for free, while businesses can trial the service at an initial fee of $9.90.

Also read: Fostering a Healthier Gig Economy: In Conversation with Rebecca Chiu, CEO, MyWork Global