Human Resources (HR) professionals have one of the most challenging corporate jobs. In the war for talent, the challenge intensifies to attract, empower and retain talented workforce of tomorrow.

Not only does HR serve an ever more demanding internal customer – employees, it must also anticipate the needs of an ever-changing external customer as well – job candidates or tomorrow’s workforce.

Human resources professionals must lead the change in their organizations to provide the flexibility and competitiveness necessary to attract, empower and retain a high-quality workforce. In a recently published ‘Connected World Technology Report’, Cisco highlighted a number of factors driving changes in the way human resources professionals are approaching the workforce of tomorrow.

Key findings from the report are:

• 40% plus of Gen X and Gen Y professionals and nearly 60% of HR professionals consider themselves “Supertaskers” using multiple devices to increase their productivity.
• Most professionals use two to three work and personal devices in their daily lives.
• Most respondents believe their most important device in 2020 will be a Smartphone.
• About half of Gen X and Gen Y professionals feel their organization’s HR department is adjusting to enable a more mobile, flexible work style for its employees; though nearly one third feel it is not doing so quickly enough.

See: 5 Tools to Improve HR Departments

Experts at Converged Technology Group, an award-winning Managed Services Partner (MSP) say, “The key is to leverage productivity-boosting solutions, like communication and collaboration technologies, that will help HR professionals as they attract, empower and retain top talent within their organizations.”

Here are three areas where advanced communication and collaboration technologies can help human resources professionals meet the expectations of tomorrow’s workforce:

• Video conferencing for talent acquisition: Using business video in the interview process can help HR professionals reach candidates in different areas of the country or world, reducing travel time and scheduling conflicts on both sides of the desk. Nearly 60% of HR professionals would be willing to hire a candidate by only interviewing him or her using video conferencing.
• BYOD for mobile workers: Mobile devices are no longer a “nice to have” they are a “must have” technology. In recognition of this, nearly 70% (68%) of HR professionals agree that adopting a flexible, mobile work-model can deliver competitive advantage.
• Work environment flexibility for employees: The traditional workday is gone. More than half of professionals say they are accessible for work 24 hours a day, 7 days a week. By providing employees with tools like business video, HR professionals can deliver training, improve communications, help build relationships and increase productivity by making it easier to meet face-to-face over distance.

“Tomorrow’s workforce will be more flexible and collaborative than ever before. By providing both job-seekers and current employees with the technologies that make them most effective, human resources professionals can attract, develop and retain top talent  for their organizations,” says Leo E. Galletta, President and CEO, Converged Technology Group.

“These tools include, but are not limited to, video conferencing technologies for candidate interviews and team meetings and BYOD technologies for an increasingly mobile workforce.”

Source: virtualpressoffice.com

Also read: Strategies for Integrating HR Tools on the Cloud