Timing is everything, the saying goes, and for firms trying to hire it could make the difference between securing the candidate and losing out.
For almost six in ten workers (57 percent) in a Robert Half survey, the most frustrating part of the job search is the long wait after an interview to hear if they got the job.
Nearly one-quarter (23 percent) lose interest in the firm if they don’t hear back within one week after the initial interview; another 46 percent lose interest if there’s no status update from one-to-two weeks post-interview.
Robert Half’s “Time to Hire” survey explored worker sentiment about the job search process, specifically their views about the timeframe between setting up the initial interview and receiving the job offer. More than 1,000 U.S. workers currently employed in office environments were surveyed by an independent research firm for the study.
“Professionals in fields such as compliance, cybersecurity, big data and finance can receive four to six offers within a week,” said Paul McDonald, senior executive director of Robert Half. “Candidates with several options often choose the organization that shows the most interest and has an organized recruiting process.”
Hiring managers who fail to make timely decisions face a number of consequences, most notably losing candidates. When faced with a lengthy hiring process, 39 percent of survey respondents lose interest and pursue other roles, while 18 percent decide to stay put in their current job.
Nearly one-third (32 percent) said a protracted hiring process makes them question the organization’s ability to make other decisions. “The hiring process provides a window into the overall corporate culture,” McDonald noted. “If people feel their career potential will be stifled by a slow-moving organization they will take themselves out of the running.”
How long a timeline is considered too long? The survey results may surprise some hiring managers. From the day of the initial interview to the day an offer is extended, the largest percentage of workers – 39 percent – said a process lasting 7-14 days is too long. 24 percent of respondents felt a timeframe of 15-21 days was too lengthy.
See: 7 C’s Hiring Managers Must Know to Hire the Best Talent
Hiring is one of the most important decisions a company makes, and the risk of making a mistake causes some firms to draw out the process, adding days or weeks until a final decision is reached.
But doing so often results in losing top candidates and starting the search over from scratch. “The key takeaway is for firms to tighten their timelines without skipping steps,” McDonald said. Here are some steps to help consolidate timelines:
Also read: Time to Hire: An Old-Fashioned HR Metric We Can Still Utilise