The Bold New HR for the Tech-Savvy Future: SHRM India 5th Annual HR Conference and Exposition 2016 Concludes

October 10, 20168:20 am656 views
The Bold New HR for the Tech-Savvy Future: SHRM India 5th Annual HR Conference and Exposition 2016 Concludes
The Bold New HR Session (L-R): Jeff T.H.Pon, CHRO & Chief Strategy Officer, SHRM; Ritu Anand, Dy. Head Global HR & Talent Management, TCS; Sonali Roychowdhury, HR Director India Operations P&G; and D. D. Misra, Director HR, ONGC

Society for Human Resource Management (SHRM), the world’s largest association dedicated to human resource management concluded its 5th Annual Conference and Exposition in New Delhi on September 30. The two-day mega show had some power-packed panelists holding brain storming sessions braving the theme of the event, “DARE – A Bold New HR.”

The conference and exposition held at Hotel Taj palace,  New Delhi witnessed the presence of over 1000+ delegates, including HR professionals, corporate leaders and over 90 speakers and acclaimed thought leaders from all over the world.

Highlighting the rapidly evolving HR practices that are both refreshingly different and daring, to presenting a tectonic shift in people management practices requiring professionals to think out of the box and push oneself to the edge, while striking a perfect balance between expectations, reality and the final output.

Millennials and their penchant for risk taking, braving the need to challenge old HR models with innovation, while redefining the evolving role of HR and their scope of management were some of the areas the conference threw positive light on.

The networking gala dinner held during one of the evenings offered attendees and delegates a platform to network, socialize and engage with fellow HR business leaders to share ideas, exchange information, to prod and deliberate on interesting topics debated during insightful sessions.

The first day of the event started with CHRE Hub, where 130 HR heads of corporates participated; followed by welcome address by Achal Khanna, CEO, SHRM India, and a beautiful performance by the Children of Salaam Baalak Trust and ended with a glittering HR award ceremony along with performance by ‘Alive Indians’ and Bangalore based NGO ‘Unsung Heroes’.

The first day witnessed some interesting sessions like, Busting the Myth of the Open Organization; The Bold New HR: Courageous and Business Savvy; Shifting Gears: The Talent Acquisition & Metrics Story; Performance cycle and the bell curve; the final verdict; A salute to the spirit of Daring!

The key note address by Genpact’s Founder Pramod Bhasin, pioneer of the business process management in India, showcased how daring to dream and believing in dreams are the corner stone of innovation and necessary ingredient to achieving something big.

Subsequent sessions took a deep look at some of the myths surrounding open organization, hierarchy vis-à-vis organizational backbone, culture of political connection and organizational success. Discussions were centered on the changing role of HR professionals in organizations, how BOLD new HR is emerging as the main driving force behind business success. Discussions also took a closer look at how HR can create value impacting bottom-line of an organization.

The second day of the event was marked by interesting sessions like The Face of Talent in the 21st Century; Employee Stress is stressing your bottom-line; ‘It’s time for YOUR feedback, HR!! The Performance Appraisal of the HR Department; Dare to Dream! The ‘Jio’ Story; the Olympic Mindset and more.

Some of the eminent speakers who attended the conference were Pramod Bhasin, Founder-Genpact& Chairman- The Skills Academy; Amitabh Kant, CEO – NITI Aayog; Sanjay Jog, CHRO; Reliance Jio; Karl Heinz Oehler, Managing Director–Denison Consulting; Alpana Parida, Managing Director – DY Works + Idiom, Anuranjita Kumar, Managing Director, CHRO – Citi South Asia; Abhijit Bhaduri, Ex CLO, Wipro.; Glenn Dittrich, Director Smarter Workforce, IBM Asia Pacific; Vicky Roy, Photographer, Forbes 30 under 30 2016; Deep Kalra; CEO, Make My Trip; Gavin Freeman, Sports and Business Psychologist & Author; and Ritu Anand, Dy. Head Global HR & Talent Management, TCS.

Two notable launches were made during the conference this year. The first one was a collaborative study by SHRM India and Career Builder on “Talent Acquisition & Automation”. The study focuses on the hiring metrics, their usage, impact and the level of technology usage within the hiring function.

Achal Khanna, CEO, SHRM India

Achal Khanna, CEO, SHRM India

The second launch was “Talent Assessment Tools in India, 2016’, a collaborative study between SHRM India and MeritTrac which focuses on the various aspects of assessments such as usage, tracking, integration with other tools, obstacles in usage and the future focus.

See: HR Generalists are in Demand: SHRM Findings Reveal

SHRM India also announced the winners of its annual awards for excellence in human resource management and innovative practices.

Sr. No Category name Position/Organization name
1 Excellence In Social Media – People Practices Winner – IDFC Bank Limited
2 Excellence in Talent Sourcing & Staffing Winner –  Mercer Consulting (India) Pvt. Ltd.
3 Excellence in Community Impact Winner – Shree Cement Limited
4 Employer with Best Employee Health & Wellness Initiative Winner – Wipro Limited
5 Excellence in HR – South Asia (Excluding India) Winner – Brandix Group
6 Excellence in Developing Leaders of Tomorrow Winner – Aditya Birla Financial Services Ltd.
7 Excellence In Diversity & Inclusion Winner – Wipro Limited

Other attraction at the conference was launch of ‘The Digital Tsunami’ book by Abhijit Bhaduri, CLO, Wipro. The book contains useful insights on the rapid transformation taking place in the digital era. How new business models and new rules of business and laws governing them are emerging by the day. And how experience in the past ceases to be a relevant guide for the future.

Amitabh Kant, CEO, NITI Aayog shared his insights on the various activities and campaigns and what it takes to position and brand India as a leading tourism destination globally. A break out session on ‘Employee stress is stressing your bottom-line’ looked at major employee complaints and how such grumbles led to employees leaving an organization and how organizations can achieve a stress free workplace. A question hour on ‘The digital dare for HR transformation put across three compelling questions to three CHRO’s on the biggest DARE, HR has or will ever face.

Achal Khanna CEO, SHRM India highlighted the need for organizations to be Bold in their HR practices during her welcome address. “The world today is no longer the one of yesteryears that we remember. Much has changed in the way businesses are conducted and the world itself is in a state of constant change. It therefore would be counterproductive for organizations to remain stuck in the best practices of 2005 or 2010. Better and innovative metrics to measure employee performance are evolving, and organizations must be bold enough to change with these changing times.” She also exhorted the CHROs to be innovative such that HR best practices are worthy of emulation globally.

Premlesh Machama, MD, CareerBuilder said, Concepts around Human Resource and Talent Acquisition over the last couple of years have been evolving at a rapid pace. It has increasingly become important for leaders and practitioners to share and exchange evolving trends, best practices, challenges and way forward in this domain.”

From the Conference Arena – If You Gave this Event a Miss!

For all those HR professionals and senior leaders who gave this event a miss, here are some power-packed snippets shared by thought leaders and CHROs during the largely successful SHRM annual conference in India:

  • Joji Sekhon Gill, HR Director – APAC, Dupont:Innovation is an absolute outcome of open organisations. Its only when people are empowered, they are able to challenge the status quo, they are able to push the envelope, think out of the box and work collaboratively.”
  • Driving Diversity – Srikanth NR, Managing Director HR Lead, Accenture said: “In India, close to 35% of our workforce is women employees and that translates to about 45,000 women. We are one of the preliminary organisations to take into account the role of the LGBT community in the workplace.” Not limiting diversity to quota system, to implementing Returning Mothers Programme, providing additional maternity leave benefits and encouraging men as gender advocates, the company aims to achieve 40% leadership of gender diverse workforce by 2020.
  • CHRO 2.0 – A Future Ready HR LeaderRaj Raghavan, Director and Country HR Leader, Amazon India: “Instead of just an activity-based HR, going forward it will be how we enable to allow people to do things that matters to them the most. As a CHRO, how do you scale sustainability is the big challenge. How do you grow sustainably is one of the main skills, while continuing to maintain an insurgent mindset are two skills future CHROs should possess.”
  • Sunil Puri, Director RIPD APAC, Center for Creative Leadership (CCL): “HR teams almost need to work like an employee experience officer. After 10 years, HR heads will not be called CHRO, but be referred to as an ‘Employee Experience officer.’ The teams now are so fluid that you might not even have a workforce to deal with in the next five to 10 years.”
  • Sukhjit Pasricha, Vice President HR, Indigo:The key is how you drive diversity by appreciating individuality. Start empowering people by removing complexities from the policies, processes and make it simpler. Simplicity as we always say is the antidote for complexity.”
  • Anuranjita Kumar, Managing Director, CHRO – Citi South Asia: “Rely more on analytics. Analytics would play a crucial role in decision making of HR professionals for the future. Put the onus on employees to drive their careers, HR can only help facilitate and manage it.”
  • Glenn Dittrich, Director Smarter Workforce, IBM Asia Pacific: “Ways of engaging with employees, listening to them and taking feedback is really changing faster and you need to be flexible enough to take the unstructured data, make sense out of it and create change. Learning how to listen and act to the channels is the secret to success.”
  • Performance Cycle and Bell CurveMadhavi Lall, MD and Head HR India, Deutsche Bank: “There is enough research to prove that bell curve actually kills performance and does not drive performance. I think the good thing about bell curve is you can hide behind it.”
  • Dr Ashis Sen, DGM, HPCL: “Feedback, if not instantaneous, should be given in a time span of 48 hours after project submission. It should be clear and unambiguous. Since people do not generally get feedback within the time period and are surprised towards the end, it’s not the bell curve alone that’s responsible, it is our inability to give feedback that also acts as a culprit.”
  • Karl Heinz Oehler, Managing Director, Denison Consulting: “Most of the performance reviews focus on the what, but not on the how. Should we measure performance or should we measure discretionary performance? Discretionary performance is based on three factors – motivation, ability and opportunity. So if employees are motivated and able, and given the opportunity to progress you will get discretionary performance.” Performance management is about collectives, it’s not about just an individual.
  • Braving New HR – Courageous and Tech-Savvy – Ritu Anand, Dy. Head Global HR and Talent Management, TCS: “HR is getting appi-fied in the future. Learning will no longer be about HR telling people in the workforce what the learning should be, employees would like to decide on what they want to learn, when they want to learn and how they want to learn. Goal management will be agile, you can set goals anytime. Culture of recognition will be how employees feel they want to be recognised and what matters to them. We will soon need behavioural scientists and cognitive neuroscientists as a part of the HR team. The bold new HR will be employee-centric engagement and less of employer-centric. Nobody wants prescriptive analytics, such as management on the dashboard. The HR is now moving to predictive analytics.”
  • Sonali Roychowdhury, HR Director India Operations, P&G: “Who is the successful HR professional of the future? HR professionals who can see the bigger picture with understanding of technology and be able to convert insights from data into solutions that work for your business. Essentially HR professional is someone who is a credible activist. Credibility comes from knowledge of the industry, of your company and the solutions which are available. Activism is to identify the problems and influence business, influence your network. Credible activism is something a lot of us will have to start thinking about.”

Concluding on a high note

Concluding the successful two-day HR symposium on high note, Achal Khanna CEO, SHRM India said: “The conference will be bigger next year. We plan for these two days, six to eight months in advance, with the theme of the conference, structure and planning finalised during December – January. Then, roles and responsibilities are assigned to team members to get working. My dream is to make this conference in India at least half as big it is right now in the United States.”

Also read: Top 4 Biggest Woes Faced by HR Professionals

(Visited 1 times, 1 visits today)