Findings by recruitment portal JobsCentral Malaysia showed that the average work happiness score in 2013 was 59.05%, inching down from 60.4% in 2012.
This showed that the average work satisfaction of urban workers in Malaysia is gradually decreasing, JobsCentral said.
The poll asked 3,508 employed Malaysians to rank factors of working life by perceived importance, and to state how satisfied they were with each of these factors in their current jobs.
Salary and autonomy at work also garnered low scores of 5.77 and 5.87 respectively.
However, employees were most satisfied with their relations with colleagues (7.34), followed by location of work (7.07) and safe working conditions (7.04), the survey found.
“Work happiness is an important factor that influences productivity and innovation. Malaysian employees desire career advancement opportunities and salary.
“However, these factors are ranked at a lower satisfaction level, showing a clear mismatch of expectations and reality,” said Hee Kim Fah, Chief Executive Officer of JobsCentral Malaysia.
He said employers should address the issue to improve work happiness.