Roles of CHROs amidst the Global Lockdown

May 27, 20204:08 pm1233 views
Roles of CHROs amidst the Global Lockdown
Roles of CHROs amidst the Global Lockdown

Singapore gradually eases their restrictions with one in three employees now able to work on-site. With this new instruction after weeks of isolation, business leaders start to pay more attention to the new return-to-work protocol where physical distancing and workplace hygiene becomes the focus. At the same time, CEOs hold a responsibility to make a decision in light of the new normal while CHROs would become the key to keeping the greatest assets of businesses intact: employees. 

See also: 4 Important HR Metrics to Track during COVID-19

CHROs and unemployment 

Based on the Accenture report, since organisations globally are experiencing workforce disruption at an unprecedented scale and speed, Chief HR Officers are required to enter a more stressful, vital and visible responsibility. CHRO’s expertise is needed to keep the global economy viable and help people and their families survive financially now and in the future. However, with 195 millions estimated unemployment through September 2020, achieving this goal would be difficult. Therefore, CHROs are expected to take part in a sustainability conversation that addresses some key points as follows: 

  • Financial security for all workers, regardless of work roles 
  • Protect the health and well-being of a company’s employees across the value chain
  • Provide learning and education on staying resilient and productive 
  • Ensure updates policies and programs 
  • Provide and plan infrastructure for a future world of virtual working 
  • Partnership with the government and others through COVID-19 and thereafter

CHROs and the new normal 

To achieve a sustainable workforce, CHROs must minimise job losses and work in tandem with the rest of senior leadership – considering reconfiguring workflows, redeploying talent or reskilling staff to help business and people stay relevant. 

With the new virtual work is surging, CHROs also have the responsibility to draft and introduce the future models of work with digitalisation in mind, without lessening other values of employee development and workforce culture. For example, training must go on in a virtual workspace because all employees need to understand both the current health risk and new safety protocols. 

Adapting to the new partnership is often considered necessary in business. The head of HR must unite and work closely alongside line managers to ensure financial inclusivity and secure all stakeholders. Meanwhile, beyond organisational “new normalcy”, CHROs need to ensure that the working poor and most vulnerable groups whose incomes fall below poverty lines are not left behind. Equity and poverty measures are another homework CHROs must address in the post-COVID-19. 

Read also: The Role of People Analytics in Time of Crisis

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