Accenture study found that less than half (40 percent) of consumers who had received a promise from a business in a given year felt it was not delivered, while about 62 percent of respondents experienced multiple broken promises from the same business. This might not be new that companies are struggling to keep their commitments […]
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Employee happiness and satisfaction has morphed from a soft issue for most results-focused businesses into a fundamental factor for all. Various studies have revealed the importance of businesses retaining their employees, with statistics showcasing the cost to replace an employee as well as the general disgruntlement with peoples’ work life. To make matters worse, in […]
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Trust, anywhere in the world, is essential. Especially in organisations, trust is the keystone and root of all business success. It is also the fundamental of high accelerated innovation, collaboration, and business partnering. When the whole team in a company trust each other, it will enable better execution and higher loyalty from both customers and […]
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Professional development and advancement are something that top-performers seek when pursuing a career. In fact, 94 percent of employees would stay at a company for this one reason, as reported by LinkedIn. Interestingly, the funny part is that employers want to retain top-performers but they fail to provide the right development – commonly known as […]
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Armstrong defines human resources management as a strategic and coherent approach to the management of an organisation’s most valued assets. Their function is designed to maximise employee performance in service of their employer’s strategic objectives. Additionally, their primary concern is to manage human resources within organisations, while focusing on policies and systems to improve business […]
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Leaders! It is important to always keep updated with recent trend and phenomenon around you – not only in the office space but also in society. Why? Because the 21st-century world is shaped by leaders which means everything you do will either directly or indirectly influence society. Keith Grint said that leadership is a very […]
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Managers hold huge accountability in managing employees and workplace culture. They possess power and great function in an organisation. Their role is dominant in business with almost 70 percent of what managers do impact the whole organisation’s bottom line. Besides, they are also the heart of an organisation who can either break or make company […]
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Lead by example, not by showing samples. Do you agree with this saying? Leaders, anywhere in the world, should be the real and true role model for their subordinates. That being said, their action and behaviour should be explicable in order to drive a successful team. This common wisdom, however, cannot 100 percent be applicable […]
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As a leader, do you think that your judgment is based on fact and that you are far from bias decision? The truth is, consciously or unconsciously, we are all having bias judgement and decision almost every day. And biases are what keeps us from considering a broad range of options and even blinding us […]
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Communication is key to smooth employee management, especially when it comes to managing remote workers. As your employees are not in the same room as you, it might be difficult to keep your eyes on them all the time. Therefore, it is crucial to establish an open communication line with a remote team because unclear […]
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