Today’s workplace is rapidly changing. Employees not only want to collaborate with their colleagues, partners, and customers, but they expect to be able to do so while working remotely and in an efficient manner, with the best possible application for the task at hand.
With Millennials making up the largest percentage of the population, tomorrow’s workers seek companies that support this new way of working by offering access to the latest advanced communications and collaboration tools – from anywhere and on any device.
According to a recently released whitepaper from Frost & Sullivan titled, “Workplace as a Service: Deploying All-in-One Office Solution Can Transform Your Organization,” examines the challenges many companies face when upgrading their existing technology infrastructure, highlights the benefits of deploying an all-in-one solution, and offers best practices recommendations for choosing the right provider partner.
Executives know that opening a new office or upgrading existing technology infrastructure can be a daunting and expensive undertaking. Although such investments are the key to success and growth of mid-size companies, the majority, face budget constraints and/or lack staff with the adequate knowledge and skill sets to manage the implementation of a complete infrastructure.
“When it comes to investing in IT, companies are primarily interested in improving productivity, reducing costs, staying ahead of the curve, and improving both collaboration and the overall customer experience,” says Frost & Sullivan Unified Communications & Collaboration Research Vice President and Associate Fellow Melanie Turek.
As a result, many innovative and forward-thinking companies are turning to the cloud to deploy critical infrastructure and software–but cloud is just one piece of the complex IT and communications puzzle that a business has to solve.
In order to truly create a seamless experience, adopting an all-in-one workplace-as-a-service solution can alleviate the challenges that come with deploying a complete infrastructure.
Melanie Turek adds: “Unfortunately, in order to deploy the necessary infrastructure to enable their employees to better collaborate and compete, they face large upfront costs and quite a bit of IT time. That, can set them back months, delaying the productivity gains expected from the new site or the technology refresh.”
Add to this the ‘Bring in Your Own Technology’ trend, in which employees routinely bring smart phones, tablets, various apps and services to the workplace to improve productivity often at their own personal expense, puts pressure on corporate leaders.
The leaders are now faced with a daunting challenge, to ensure that the offices are set up to allow employees to be as productive as possible, 24/7.
In a traditional set-up, infrastructure and applications demand significant upfront CAPEX, which could take months to get up everything and running. Supporting an array of end users will consume IT resources for years to come. And there is no way to predict costs associated with upgrades, maintenance and support.
Workplace-as-a-Service delivers presence and chat, conferencing and collaboration, voice and data, storage and device management with an integrated service experience. So opening a new office should no longer be a daunting challenge, employers can get exactly what they need quickly and cost effectively.
When seeking out a provider for an all-in-one workplace solution, decision makers should look for a partner with long history in enterprise communications, reach and partner relationships to ensure a seamless integrated solution.
“With a workplace-as-a-service solution, companies can get a complete infrastructure, communications, and productivity deployment, including all the necessary networking, connectivity, and applications,” notes Turek. “The result: predictable monthly costs, flexibility, scalability, performance, reliability, security, and simplified management.”
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