With technologies evolving every day, human resources professionals are realising that the fast-paced, ever-changing digital world impacts their jobs and workplaces.
As organisations and business leaders position themselves for the future, the following five workplace challenges will continue to change human resources.
Truth be told, HR is traditionally not known for early adoption. Case in point: the slow adoption of social media. While some people will try all of the latest and greatest options, others will want to wait until platforms have been proven.
Being on either extreme could be detrimental. However, it is important for HR to evaluate each and sometimes take a chance.
Being able to recognise the need for a technology solution will be a significant business advantage. HR will have to evaluate what functions can be automated and still provide desired levels of service.
With increasing technologically advanced options, human resources professionals will be tasked to figure out when processes should be automated, versus when a human face or voice is the best route.
HR is experiencing a flood of information. It will be critical to have an effective means of filtering necessary and relevant information. The new term in the digital space is curation. For recruiters, the ability to sort through loads of information — including applications from various platforms and employment data — will be a skill worth honing.
Many of these challenges come down to being better communicators in order to effectively leverage the digital space. As such, HR needs to place a priority on management and leadership training to ensure line managers are able to effectively convey expectations and outcomes.
There’s no question that HR needs to create data structures that will deliver information on business goals not only to help the company understand their workforce, but also to optimise their talent-related processes.
The most important metrics for any business investment, including those in HR technology, are the business outcomes that the investment achieves. If you’re trying to speed up and improve the selection of quality hires, then you’d better be looking at elapsed time to productivity and quality of hire.
Then the challenge is most companies don’t have a single, accurate database for storing and accessing relevant HR information.
While many advances have been made in the human resources digital space, there are still new developments to look forward to. These advancements will bring greater opportunities to align human resources with business goals. HR professionals will need to remain aware of these challenges and develop their own strategies to stay within the path of progress.