In the age of expanding technology giants and remote teams, People Operations (PeopleOps) keeps getting traction in businesses. Andre Gobran, PeopleOps Manager at Doist, said that PeopleOps represents a shift in the way companies understand the value of their employees. In the past, employees were seen as resources that are paid to do a job and could be replaced if no longer useful. Yet, there has been a growing realisation within an organisation that their people are actually their competitive advantage. And PeopleOps is responsible for investing in this fight for engagement and development of employees.
In simpler terms, people operations is more focused on employees and the development of employees rather than the abundance of corporate administrative tasks. Does this sound much like the job you want? If yes, being a PeopleOps specialist should definitely be your next career move. Here is how to be one.
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Although people operations differ from HR management, both are sharing each key responsibility in its job desk, such as follows:
Note: These key accountability are the general responsibility of people operations. Different firms might provide different descriptions to align their needs.
Most industries that hire people operation specialists will require these soft and hard skills in their candidates, including the following:
Many companies that hire people operations specialists prefer their candidates to have 5+ years of experience in HR roles with a demonstrated track record of building and optimising processes, systems, and structures, and 3+ years of experience in leading people and cross-functional organisations. If you are interested in this role, you should have a minimum BA degree in HR, Organisational Development, Organisational Leadership, or other related fields. B.S. in Business of the Social Sciences with demonstrated ability to understand language of business, SPHR or other HR certifications will boost your chance of getting hired. If you are keen to get a specified People Operations certification, Agile PeopleOps Framework could be your choice.
Based on PayScale salary report, the average people operations specialist is $51,373 per year, from $41,000 to $83,000 yearly salary range. There are also bonuses and profit-sharing with total salary could reach up to $77,000 annually. If you are interested in an independent PeopleOps job, you may set your hourly pay from $19 – $36, with the average pay is $25.56.
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