Being an HR professional is not simple as it might seem. Some employees are under an impression that the role of HR professional is merely in charge of the employees’ issues like monthly salary, job recruitment, insurances, governmental procedures or anything related to the employees’ facilities. While these are correct, the job role and scope of HR professionals extends beyond these boundaries.
As the backbone of a company, an HR professional is a person who act as an intermediary connecting link between the employees and their managers, or even the stakeholders and vice versa. At one end, an HR professional is expected to be able to defend the employees’ rights, while making sure that all functioning, processes and operations work in a controlled environment, supervised and in line with the organisational standards.
Since the job is quite exhausting, some of the HR professionals unfortunately do not show a great attitude when serving the employee needs and requirements, especially the low level ones. Sometimes HR professionals are unavailable to find time for discussing issues and employee concerns owing to their erratic schedule.
Here are top tips to be an outstanding HR professional and excel in the sphere of operations and people management:
An HR professional is not solely responsible in an organisation to handle people matters. A good HR professional doesn’t spend time sitting behind the desk and waiting for reports or complaints coming in. They supervise, discuss, and observe manager issues, employee concerns, challenges to business growth and try aligning perspective to better sync operational functioning. In other words, an HR professional is also one of the essential leaders in a company.
See: 5 Must-Have Apps for the Modern, Mobile HR Professional
What would your company’s vision over the next 5 to 10 years down the line? An HR professional should fully understand the company’s goal and vision to ensure that the workforce is working in tandem to achieve organisation’s business objectives. Once this is achieved, an HR professional should create a proper workplace culture to empower and motivate employees to perform better to reach higher standards of excellence.
Every single company has its own specific cultures and values that must be obeyed by all employees, including the boards to the new recruits. Culture and values should be embedded within the heart and soul of the organisation to reflect in the workings of the team. Also the new recruits should be trained to understand the company culture completely and managers in senior roles should lead by example as role models and problem solvers.
An HR professional should apply the empowerment strategy to enliven the workforce to perform at their optimum. Employees should be assigned and tasks should be delegated accordingly considered their knowledge expertise and specific skillsets to support the company’s endeavours to growth.
The role and scope of duties managed by HR professionals seeks beyond administrative functions, employee and payroll management. The role demands these professionals to act as business partners for the company. If you do not work towards becoming an outstanding HR professional, then empowering the workforce to meet organisational goals within a specific span of time is far from accomplishment. Get geared, stay focused!
Also read: 10 Global HR Trends in 2016 HR Professionals Should Know
