Most employees at large companies agree on one single fact that the HR communication mechanism in place, fails to meet their specific needs. Employees increasingly find HR communication to be too complex and inconvenient.
According to recently commissioned study by Davis & Company, a leader in employee communication on Human Resources Communication found that while nearly 100 percent of respondents read or skim HR communication, only 30 percent are happy with communication they receive, and 50 percent feel indifferent.
This study was commissioned to understand how employees feel about benefits, compensation and performance management communication. “The good news is employees care about HR communication,” said Alison Davis, CEO of Davis & Company. “But employees’ needs are not being met. They find HR communication to be too complex and inconvenient. This survey shows us that there is clearly room for improvement.”
Key findings from the survey are:
See: HR Analytics: Go data crunching and set communication protocol
Top sources for employees when they have questions are: company intranet, HR representative and managers. Only half of employees feel they get the answer they need from their preferred source. For Millennials, it’s only 40% of the time. Managers are the go-to source, with intranet following closely. As a third option, Millennials are as likely to speak with a colleague.
Some of the suggestions made by employees to HR managers for improved HR communication are:
The study is a guide for HR managers to work towards improved employee-HR communication for better engagement and retention of the talented workforce.
Also read: Challenges to Crisis Communication in HR: Are You Prepared?
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