One of the largest online payments, Paypal, is planning to close its operation centre in Malaysia by the end of the year, a source from Amanz.my reported. A VSS (Voluntary Separation Scheme) process will be taking effect from April until August 2019.
According to the unidentified PayPal source, the move was taken due to a reorganisation exercise of the company’s business direction combined with an undetermined relocation of its operation centre, New Straits Times reports.
“Our Operation Centre in Malaysia has done a remarkable job serving our customers since the site opened in 2011. However, this decision was made to align our investment in sites that are better equipped to support the future needs of our customers and our company,” the source said.
“Our priority now is to do everything we can to set up our employees for future success and we are fully committed to helping them as they transition to the next step in their careers. As well as offering comprehensive separation packages, we have built an on-site careers center to promote job opportunities and provide immediate assistance to employees.”
The same report added that customers who have been using PayPal locally can continue to do so without interuption as the exercise only affects the staff members at its operation centre.
“This internal reorganisation does not affect our customers in Malaysia, who can continue to use our products and services as normal.”